Terms and Conditions expert

Terms and Conditions

The following provisions govern your use of the briick platform (the "Platform"). PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING briick. By using briick Platform, you agree to be bound by these Terms and Conditions which constitute a contract between you and briick Pty Ltd. We may update or modify these Terms from time to time to reflect changes in our business, legal obligations, or improvements to our Service. If we make significant changes, we will provide you with reasonable notice (such as via email or a notice on briick) before the changes take effect. Continued use of briick after the updated Terms take effect constitutes your acceptance of the changes. If you do not agree with the updated Terms, you may discontinue using briick before the changes apply. 

Please also see our Privacy Policy.

1. Definitions

1.1  Defined Terms: In these Terms, unless the context otherwise requires, the following words have the meaning set out below:

briick means YourPropertyBuddies Pty Ltd (trading as "briick", "briick.com");

briick Fee refers to the fee set by briick, which may include a fixed subscription fee and/or a success-based fee.

Data means any data inputted into the Website by you or on your behalf, including personal information, images and videos.

Match we are unlike other marketplaces, there is no job board, bidding, or competition on price. Customers select the provider they want, and only that provider receives the request.

Success Fees refers to the percentage (5%) agreed upon by the propriety service provider to be paid to briick during the onboarding assessment period before qualifying for full Membership.

Job and Service Request refer to a request made by a homeowner or buyer for a service or job from a briick member.

Directory means listings of Tradespeople, property service providers and Real Estate Pros' Profiles

Fixed Term Subscription Plan refers to the monthly or annual payment arrangement set by briick and agreed to be paid by a briick member to briick.

Experts or Members refers to all tradespeople, property service providers, and real estate professionals who are part of the briick marketplace.

Client refers to any homeowners & buyers registered on the Website to inquire about jobs and/or services provided by briick members. A briick member may also act as a homeowner and/or buyer when inquiring about jobs and/or services from other briick members.

Users means all individuals registered on briick, including homeowners, buyers, and briick members.

Legacy subscription means a subscription to the marketplace that was activated before briick’s current membership model was introduced.

Subscription plan or membership refers to the plan paid annually or monthly, as agreed between briick and his member. 
 

Success Fees refers to the percentage agreed upon by the Expert to be paid to briick after converting a lead provided by briick.

Privacy Policy means our privacy policy;

Profile means a briick member profile within our Directory.

Services means any services offered by briick including but not limited to the quoting services, matching, online profiles, account servicing, providing a feedback forum, Email alerts and any other service that briick may offer through its Website from time to time;

Terms means these terms and conditions as they may be updated from time to time;

We and us are references to briick;

2. Acceptance of Terms

2.1 Summary: These Terms formally set out your obligations relating to accessing and using the Services and briick Website. While we strive to provide a positive experience, we are not responsible for user behavior or the performance of any of our member. We also expect all users to act honestly in their dealings.

2.2 Acceptance and changes: By registering on briick, you agree to these Terms. We may update them periodically to reflect business changes, legal requirements, or service improvements. If significant changes are made, we will provide at least 14 days' notice via email or by posting a notice on our Website before they take effect. If you do not agree with the updated Terms, you may stop using briick before the changes apply. Your continued use of the Service after the effective date constitutes acceptance of the changes. These Terms were last updated on March 20 2025, and apply to all users of Briick.

3. Access to Website

3.1  To register for the Services on the Website, users must select "Get Started" and provide the required information. All information provided must be accurate, complete, and truthful. briick reserves the right to suspend or terminate accounts if false, misleading, or incomplete information is provided.

3.2  Eligibility: To be eligible to use the Services you must:

3.2.1  be eighteen (18) years of age or older;

3.2.2  have the right, authority and capacity to enter into these Terms and commit to abide by all of the Terms;

3.2.3  have provided complete, accurate and current personal information and other account details when registering with us;

3.2.4  if you are a Homeowner or Buyer, own property in New Zealand or Australia have permission from the property owner; and

3.2.5  If you are a tradesperson, property service provider, or real estate professional, you must be a resident or citizen of New Zealand or Australia, or operate through a registered New Zealand or Australian entity. If you register on behalf of an entity, you are deemed to have agreed to these Terms on its behalf.

4. briick Services

4.1  Quote Crafting and Communication Tools: briick provides tools designed to help members craft polished quotes and manage communications with their clients. The quotes generated through our tools are intended solely for informational and presentation purposes and do not constitute a legally binding offer or guarantee of service delivery. briick’s provision of these tools does not create any commitment on our part, nor does it imply any endorsement of subsequent agreements between Service Providers and Clients.

4.2  Matching:

4.2.1  When homeowners and/or buyers submit a Job or Service Request, briick matches them with a shortlist of verified Members who best fit their needs. There is no job board or open bidding. Instead, customers select the Member they want to work with, and their job is sent only to that selected Member.

4.2.2. briick does not operate on a credit-based lead system. Members do not pay for visibility or leads. Clients choose the expert, not the other way around. briick allows Homeowners and Buyers to choose the briick member they want to work with. Once a match is made, Homeowners can view the member’s contact details, and the selected briick member will receive the Homeowner’s or Buyer’s contact information. This means that after selecting a member, the Homeowner’s and/or Buyer’s details will be shared with them. Homeowners and/or Buyers may also contact the selected member directly. While we strive to facilitate successful connections, we cannot guarantee that the selected member will accept the Job or Service Request, nor that the Homeowner and/or Buyer will proceed with the selected member.

4.3 briick Users Acknowledgements

4.3.1. briick is a reliable community for everything related to property — including trades, property services, real estate investment, and home renovation. We prioritise quality over quantity and do not cater to price-sensitive or bargain-hunting clients. Our marketplace is designed for professionals who take pride in their craft and want to grow a reputation for dependable, high-quality work. 

4.3.2. All briick users acknowledge that any contractual relationship, negotiation, or agreement between users is solely between those parties. briick is not a party to such agreements.

4.3.3. If a Client accepts a quote from a briick Member, any resulting contract or agreement is formed directly between a briick Member and a briick Client. briick is not a party to, nor does it have any involvement in, any contract or agreement between the Member and the Client.

4.3.4. briick provides a feedback mechanism that allows Clients to post reviews about their interactions with the briick Members they have matched with. The specific terms governing feedback and reviews are outlined in Clause 10 of these Terms.

4.3.5. Nothing in these Terms creates a partnership, employment relationship, agency, or joint venture between briick and any briick Member or Client.

4.3.6. While briick  strive to provide the best possible service and experience, all briick users acknowledge that briick does not guarantee or make any representations regarding the quality, accuracy, or effectiveness of the communication tools or quotes generated through our service.

4.3.7.  briick Members are independent professionals and are not employees or agents of briick. Therefore, briick is not liable or responsible for their behavior or performance. However, if any briick Client is not satisfied with a service that a briick Member has provided, they may contact briick, and we will review the issue to determine if further action is needed, such as addressing concerns with the Member or considering their removal from our marketplace.

4.3.8. briick does not guarantee access to any specific Client or the ability to secure work from a matched Client.

4.3.9. All Users, including briick Members, are strictly prohibited from sharing their password with any third party and are responsible for maintaining its confidentiality. briick will never request passwords or other sensitive information via email. If any briick Member suspects unauthorised use of their account or access to their password, briick recommends that they immediately change their password and notify us. briick Members are responsible for all unauthorised use of their service account by any party who gains access to it, whether directly or indirectly.

4.3.10. briick Members may close their service account at any time; however, they will remain responsible for any obligations related to their account even after its closure. Certain sections of these Terms and Conditions, including Copyright and Trademarks, General Disclaimer, Disclaimer, Indemnification, Waiver, Release and Limitation of Liability, and Third-Party Rights, will continue to apply even after their account has been closed.

5. Use of the Services

5.1  Right to Use: Subject to compliance with these Terms, briick grants Users a non-exclusive right to access and use the Website solely for the purpose of accessing and using the Services.

5.2  Restrictions: When using the Services Users agree and acknowledge that:

5.2.1  All requests, quotations or communications made through briickmust be made in good faith;

5.2.2  All requests, communications, emails, and correspondence made through or on the Website, or directed to Users, must not contain offensive, insulting, defamatory, or inappropriate language. briick reserves the right to determine what constitutes such language and may take action against the responsible User, including suspension, deactivation, or permanent banning from the site.

5.2.3  Users may not use the Website or Services for any unlawful purpose;

5.2.4  briick Users must not damage, interfere with or harm the Website or Services, or any network, or system underlying or connected to them, or attempt to do so;

5.2.5  briick Users may not use a robot, spider, scraper or other automated means to access or use the Website, Services or information featured on the Website for any purpose;

5.2.6  All tax obligations are the responsibility of the Member and/or the Client (as the parties determine).

6. briick membership requirements 

6.1. briick Assessment Period: All new tradespeople and property service provider, must complete an initial assessment period before joining the briick marketplace. During this phase, briick will offer one-off job opportunities to help assess your reliability and workmanship. To qualify for full membership, you must receive 6 verified 5-star reviews from Clients on jobs provided by briick. If you subscribe to briick Trade+, we will also count 5-star reviews from customers you’ve worked with outside of briick, provided that the job was supported by briick’s customer support team or is visible in your briick Trade+ dashboard (e.g. through quotes, messages, or job records). These external reviews must be verifiable by briick.

6.2. A 5% success fee applies to all jobs completed during the assessment period. This success fee is charged only if the Client proceeds with the job. Once you reach 6 verified reviews, you may apply to upgrade to a briick Subscription Plan and officially join the marketplace.

6.3. Reviews collected during the assessment period must reflect genuine work completed through briick. briick reserves the right to verify all reviews using job logs, timestamps, communication history, and client confirmations before approving your upgrade.

6.4. You agree to provide briick Clients with quotes that are accurate, current, complete, and include all relevant details about your services and payment terms. 

6.5. You agree to notify both the Client and briick if you do not have the capacity, resources, or skills to complete the requested work.

6.6. You must provide quotes in the local currency (e.g., New Zealand dollars and/or Australian dollars). If you are GST registered, your price must include GST.

6.7. You agree that briick may share your contact details with any briick Client who has requested to match with you. It is your sole responsibility to contact the Client directly. If you wish to assign the job to another expert within your team, you must first obtain the Client’s agreement, as the Client specifically matched with you through briick.

6.8. If you have agreed to a monthly or annual briick membership plan, you must ensure payment is made before requesting our services. You also acknowledge that no refunds will be provided.

6.9.  It is a violation of these Terms to:

(a) Intentionally avoid the payment of briick's Success Fees or discontinue payment of your monthly membership without notifying us first.

(b)  refer a job or work on to a third party. Please note that Such referrals will incur the usual fee.

Attempts by you to avoid fees may result in briick suspending or terminating your Membership at the discretion of briick.

6.10.  If you are not satisfied with a review that has been placed you may not threaten, coerce or intimidate a briick Client into changing a review. If you believe a review is offensive, insulting, or defamatory please contact briick at hello@briick.com.

6.1. Insurance & Licensing Requirement: briick Members must hold all legally required insurance and/or licenses. briick reserves the right to verify these credentials and may suspend or remove accounts that fail to comply.

7. briick Clients obligations

7.1  As a briick Client, you acknowledge:

7.1.1. You must only request to match with a briick Member if you genuinely require the relevant services and intend to pay for them (if applicable—for example, typically there is no charge for engaging a mortgage broker).

7.1.2 If you choose to engage with a briick Member, you confirm and guarantee that you have the legal right and authority to enter into and proceed with any engagement, agreement, or service arrangement.

7.1.3. You must make full and prompt payment for any services you receive from a briick Member, where applicable.

7.1.4. You acknowledge that by submitting your match request, you agree to have your contact details shared with your selected briick Member.

7.1.5. You must not request a match with the intention of targeting a briick Member for any purpose other than completing a specific job or service. If you wish to target the Briick database of Tradespeople and/or Real Estate Professionals for any other reason—including (i) recruiting staff, (ii) advertising your products, or (iii) any other purpose—you must contact Briick to discuss alternative options.

8. Fees and Accounts

8.1  briick Clients: Homeowners and Buyers can sign up, view briick Member profiles, and request a match free of charge.

8.2 briick Members: 

8.2.1 Once you’re accepted into the briick marketplace, you no longer pay for any success fees. Instead, you’ll be charged a flat monthly membership of $250 AUD. We do not charge for leads. briick does not charge per lead, per credit, or for client contact details — your membership gives you full access, with no hidden fees or pay-to-win mechanics.

If you're subscribed to briick Trade+, your subscription already includes access to the briick marketplace — no additional membership fees apply.

8.2.2 If you have a briick (or Your Property Buddies) Legacy Subscription and/or are a Real Estate Professional (including Mortgage Brokers, Real Estate Agents, Property Lawyers, Conveyancers, and Home Stylists), you must pay the fees agreed upon in your direct communication with briick, whether by email or contract. This may include success fees where applicable.

8.2.3. You acknowledge that your briick subscription will automatically renew at the end of the initial term for the same renewal period unless you cancel it before the renewal date. We will send a renewal reminder at least 7 days prior to the renewal date.

You may cancel your prepaid subscription through the briick "Settings" section or by emailing hello@briick.com. briick will not be liable for any losses or costs incurred due to your failure to update or cancel your paid subscription before the renewal date.

8.2.4 If you have a briick Tradie+ Subscription, it must be paid monthly in advance for the duration of the subscription term and any renewal term.

8.2.5 If you cancel your briick Tradie+ Subscription early, we may charge you an early termination fee equal to the subscription fees payable for the remainder of the term. This fee will be due immediately upon cancellation.

8.2.6. briick will not be responsible for any losses or costs incurred by you or any third party due to your failure to update or cancel your paid subscription before the renewal date.

8.2.7 Legacy subscriptions and their durations are at the discretion of briick.

8.2.8 – Auto-Renewal & Non-Refundability: All Subscription Plans are non-refundable once paid. Unless cancelled before the renewal date, subscriptions automatically renew for the same term. It is the member's responsibility to cancel in advance if they do not wish to be charged. briick is not liable for missed cancellation requests.

8.3  Success Fees:

8.3.1.  briick’s current success fees and payment to these fees are agreed upon by both parties. 

8.3.2.  All fees are exclusive of GST and are Australian Dollars unless otherwise stated.

8.3.3.  briick reserves the right to take action against you to recover outstanding debt, including engaging debt collection agents, registering the debt with a credit bureau such as Equifax and/or instituting legal proceedings against you to recover overdue payments. You are liable for all expenses (including but not limited to court costs, legal fees, collection agency fees, and a $95.00 administrative fee) that Briick incurs in collecting that debt.

8.3.4.  All fees charged to Tradespeople and/or Real Estate Professionals by briick are to be considered a cost of business and are not to be passed on directly to the Homeowner and/or Buyers through the quote. Briick is a means of marketing a business and should be treated as such in regards to fees. Directly charging the fee through an invoice may result in the Service Provider's account being terminated.

8.3.5.  In the event that you terminate your briick account, all fees (including Success Fees), remain payable. This applies to Success Fees that are generated after account termination, but are the result of jobs served through briick before the account was terminated.

8.4  Other Payment Terms:

8.4.1. Credit/Debit Card Services: A credit/debit card service is provided to allow briick Members to pay for fees associated with securing work (Success Fees) and also for paid briick subscription. briick Members are required to provide a valid credit or debit card. You can contact us by email at hello@briick.com regarding any credit or debit card issues or questions.

8.4.2. Currency: All fees are in Australian dollars and agreed at registration.

8.4.3.  Terms of payment for a briick Subscription: Subscriptions must be paid in advance for the initial term or any renewal term. Payment will be automatically processed on the renewal date of your subscription. If payment cannot be processed, we will attempt to retry once. If the second attempt also fails, your membership will be suspended, and your profile will be closed.

8.4.4.  Terms of payment for Success Fees: All our fee invoices have payment terms as described on the invoice. For Success Fees we invoice when the work is secured (not when the work starts or finishes). Success Fees are due and payable even if your paid subscription expires.

8.4.5.  Overdue accounts: You agree you are responsible for paying our invoices within the payment terms of the invoice. If your account has an invoice which is overdue your account may be automatically restricted. Past due balances may be subject to a finance charge of 1.5% per month.

8.4.6.  Receiving invoices: You agree to receive all invoices by email to the email address you have given to us. It is your responsibility to ensure that this email address is valid and working correctly.

8.4.7. If you have any questions about a charge on your credit or debit card, you agree to contact us by email at hello@briick.com.

8.4.8.  Fraud: While briick has systems in place to reduce the risk of credit/debit card fraud, briick is not responsible for protecting any of briick Members from credit card fraud. briick's fraud protection systems may from time to time block legitimate credit card payments. In these cases payment will need to be made by other means.

8.4.9.  Authorisation: You must be authorised by the company or individual for which you are creating an account. Unauthorised registration of a company or individual in relation to whom you do not have permission will be considered fraudulent behaviour, which may result in regulatory fines, penalties and/or referring the matter to the police.

8.4.10.  Windcave: briick uses Stripe to hold and process your credit/debit card. You agree briick has the right to charge your credit/debit card held by Stripe. All fees are charged to your card on the due date of the invoice and we reserve the right to retry any failed transactions at a later date. 

8.4.11.  Late Payments & Debt Recovery: Failure to pay outstanding invoices may result in the suspension of your account and referral to a debt collection agency. Any costs incurred in debt collection will be passed on to the user.

8.4.12.  Card issues: For any credit/debit card related issues contact us via our hello@briick.com.

9. Provision of Information

9.1.  briick Users Details: By providing your contact information to briick, you expressly consent to being contacted by us using any of the contact details you have provided. For more information on how we use your data, please refer to our Privacy Policy.

9.2.  Accuracy: You agree that all information you provide will be accurate, current, and correct. If you provide any information that is inaccurate, untrue, or false—or if briick has reasonable grounds to suspect so, briick reserves the right to deny you access to the briick Services or Website, either in part or in full, now or in the future. Providing false information, including but not limited to name, phone number, address, or email address, is considered fraudulent and a serious violation. Such actions may cause financial and reputational harm to briick or briick Users, leading to wasted time, effort, and expenses in responding to and addressing false information and requests. Additionally, it may result in regulatory fines and penalties.

Accordingly, if you knowingly submit false information —including using another person's details, a fictitious name, or random contact information—you agree to fully indemnify and be liable to briick and any affected briick User for any resulting loss, including reasonable legal fees, costs, and expenses.

9.3. Data Protection & Compliance: briick collects and processes personal data in accordance with the Australian Privacy Act 1988 (Cth), the New Zealand Privacy Act 2020, and GDPR where applicable. Users consent to data processing for service facilitation and marketing. For more details, see our Privacy Policy.

10. Feedback

10.1.  General: briick encourages briick Clients to provide feedback, ratings and reviews about the briick Members they matched within the briick Platform. You expressly agree that briick may publish feedback, including ratings on the briick Platform and/or use it for marketing purposes.

10.2.  Feedback must:

10.2.1.  be factual and not contain offensive, defamatory or inappropriate language. briick reserves the sole right to determine what is considered offensive, defamatory or inappropriate language;

10.2.2.  be solely relate to the specific service you requested and that was provided to you by the briick Member you matched with to achieve your stated goal at the time of the match. You must not post feedback about any other service or experience unrelated to that specific request.

10.2.3.  not be about yourself or include any contact details or personal information.

10.2.4. not be misleading, defamatory, or false. briick reserves the right to remove any content deemed inappropriate or malicious. Users engaging in harassment, intimidation, or manipulation of the review system may face account suspension.

10.2.5 Reviews submitted during the briick Assessment Period will be counted toward your eligibility for full Membership and must be based on completed work.

10.3  briick accepts no responsibility for any offensive, defamatory, or inappropriate feedback submitted on the Website. However, if any review violates these Terms and Conditions — including our rules around honesty, respect, or harassment — briick reserves the right to remove that feedback without notice. We may take down any review that breaches our guidelines, and repeated violations may result in account suspension or removal from the platform.

11. Intellectual Property

11.1  Limited Licence: We grant you a limited, revocable at will, and non-exclusive licence to use the Website in accordance with these Terms.

11.2  Ownership of Website: You agree that title to, and all intellectual property in, the Website and all text reviews, feedback, graphics, logos, button icons, images, audio clips, software, mobile applications and all underlying systems are the property of briick(and/or our licensors). Nothing in these Terms transfers that ownership and you agree to not dispute our ownership of such items at any time.

11.3  Ownership of Data: You grant us a worldwide, non-exclusive, fully paid up, transferable, perpetual, irrevocable, sub-licensable, licence to use, store, copy, modify, translate, make available and communicate the Data for any purpose connected with our business, including the exercise of our rights and performance of our obligations under these Terms, providing the Website and Services, and for marketing purposes.

11.4  Licence from you: To the extent not owned by us, you grant us a worldwide, non-exclusive, fully paid up, transferable, perpetual, irrevocable licence to use any know how, techniques, ideas, methodologies used or discovered by us in the provision of the Website.

11.5  Restrictions: You may not, without out prior written permission, in any form or by any means:

(a) adopt, reproduce, copy, store, distribute, print, display, perform, publish or create derivative works from any part of the Website or Mobile Application; or

(b) commercialise, copy or on sell any information, or items obtained from any part of the Website or Mobile Application except to the extent permitted by these Terms.

11.6  Trademarks: "briick" are registered trademarks of YourPropertyBuddies Pty Ltd.

11.7 Copyright and Intellectual Property: The entire contents and design of briick Platform, including all text, images, and audio and video files, are proprietary to us and protected by copyright laws. Your briick Platform is for your personal, non-commercial use. You may not reproduce, modify, copy, distribute, transmit, communicate, display, publish, or use any material contained in briick Platform without our express prior written permission. You acknowledge that any breach by you of this paragraph may cause damage to us which cannot adequately be remedied by damages, and that if you breach or act in a way which threatens to breach this paragraph, we may seek injunctive relief against you.
 

12. Disclaimers:

12.1  General:

12.1.1  You expressly understand and agree that your use of the Services is at your sole risk. The Website and Services are provided on an as is and as available basis. To the maximum extent permitted by law, briick disclaims and excludes all implied conditions or warranties, including, any warranties of merchantability, fitness for a particular purpose, and non-infringement. You are responsible for taking all precautions you believe necessary or advisable to protect you against any claim, damage, loss, or hazard that may arise by virtue of your use of  briick Platform. Neither we nor anyone else involved in creating, producing, or delivering  briick Platform, our newsletters, or the materials contained therein assumes any liability or responsibility for the accuracy, completeness, or usefulness of any information provided therein, nor, to the extent permitted by law, shall any of them be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of your use of, or inability to use, the briick Platform.

You must not use any means of automatically searching or mining data from briick Platform or in any way interfere or attempt to interfere with the proper operation of briick Platform.

You agree not to take any action that imposes an unreasonable burden on our infrastructure or otherwise tampers or interferes with briick Platform, our systems or data, or those of any third party via briick Platform.

12.2  briick does not warrant that:

(a) the Website or Services provided will be uninterrupted, timely, secure, or error free; or

(b) that any information (including Feedback) provided on the Website is error-free or reliable.

12.3  Networks: You acknowledge that the briick Services and the Website are provided over the Internet and mobile networks. We do not accept any responsibility for any inability to use the Website, or any Services, that arises from an issue between you and your network or communication provider.

12.4  Advertisements: Responsibility for the content of advertisements appearing on the Website (including hyperlinks to advertisers' own Websites) rests solely with the advertisers. The placement of such advertisements on the Website does not constitute briick's recommendation or endorsement of the advertised product or service. Each advertiser is solely responsible for any representation made in connection with its advertisement.

12.5 While briick vets Members before accepting them into the marketplace, briick does not guarantee or make any representations that Members are appropriately licensed, free from bankruptcies or civil or criminal legal judgments, or maintain general or public liability insurance. This applies at the time of registration, during their membership, and thereafter.

12.6 briick is not responsible or liable for any misconduct by its Users, including those who register under false pretenses or attempt to commit fraud. If you become aware of any User engaging in misconduct or violating our Terms and Conditions, we encourage you to inform us. Reports will be handled confidentially, and briick will take the necessary action to protect the integrity of our marketplace from untrustworthy Users.

12.7 Nothing in these Terms excludes, restricts, or modifies rights under the Australian Consumer Law (ACL) or the New Zealand Fair Trading Act 1986. However, as briick is a marketplace facilitator and not a service provider, briick Users agree that any claims regarding service quality, delays, or damages must be directed at the service provider, not Briick.

13. Exclusions: 

13.1 To the maximum extent permitted by law, briick is not responsible for any disputes, damages, or losses resulting from interactions between users. All contracts, payments, and service agreements are made directly between users, and briick has no involvement, liability, or control over these agreements. briick makes no warranties, representations, or guarantees and excludes all liability in relation to trade and real estate professional services requested by a Homeowner or Buyer or quoted by a Tradesperson and/or Real Estate Professional, including but not limited to:

13.1.1 The content, safety, description, worthiness, quality, or legality of the trade services listed on the Website.

13.1.2 The accuracy or truthfulness of requests or quotations.

13.1.3 Whether services will meet a user's requirements or expectations.

13.1.4 The ability of briick users to complete and/or pay for a service or job requested.

13.2 Limitation of Liability: To the maximum extent permitted by law, briick excludes all liability and responsibility to you or any other person in connection with these Terms, the Services, or the Website, regardless of whether such liability arises in contract, tort (including negligence), equity, breach of statutory duty, or otherwise. briick will not be liable for any loss or damage, whether direct or indirect, including but not limited to loss of profits, loss of data, loss of business, general or special damages, and consequential or incidental loss.

13.3 Indemnity: You agree to release, indemnify, and hold briick harmless from and against all claims, actions, costs (including legal fees and expenses), losses, proceedings, damages, liabilities, or demands suffered or incurred by briick arising out of or in connection with your failure to comply with these Terms, your failure to complete a transaction, your use of briick's customer ratings (including any feedback you provide), or any content, request, or item you submit, post, transmit, or make available through the Services.

14. Cancellation and Termination

14.1  Cancellation: You are entitled to cancel your User account at any time. You may cancel your account by following the prompts when you are logged into your account through the Website. Cancellation of a briick Subscription will not be effective until the end of the current subscription term.

14.2  Termination: We may terminate your account on written notice to you at any time without giving any reason. Such termination will be effective at the time we elect (which may be immediately).

14.3  Breach: Without limiting any other rights and remedies available to briick, if you breach these Terms or where briick considers in its sole discretion it appropriate, briick may limit your activities on the Website, remove your match requests or account details, warn other Users of your actions, issue a warning to you, suspend or terminate your account, or refuse to provide our Services to you.

14.4  Effect of cancellation or termination: If your account is cancelled or terminated, all of your rights granted under these Terms will immediately come to an end (except to the extent that it is necessary for them to continue in respect of our ongoing storage of Data up to the date of permanent deletion). We are not liable for any loss following, or as a result of, cancellation or termination of your account.

15. Disputes

15.1  General: Any disputes between you and briick will be discussed in the spirit of goodwill. If you or briick have any dispute in connection with these Terms:

(a) that party will promptly give full written particulars of the dispute to the other;

(b) the parties will promptly meet (including by phone or video conference) and try to resolve the dispute;

(c) if the dispute is not resolved within ten (10) business days of written particulars being given (or any longer period agreed to by the parties), either party may refer the dispute to mediation; and

(d) no party may commence other legal proceedings, except an application for urgent interlocutory relief, without using the above mediation procedure first, and then only if the dispute has not been resolved within twenty (20) business days of the appointment of the mediator.

15.2  Urgent actions: Nothing in this clause 15 precludes either party from taking immediate steps to seek urgent interlocutory or equitable relief before a court of competent jurisdiction.

15.3 Mediation Before Legal Action: All disputes must first go through mediation facilitated by briick before proceeding with any legal action. Users must act in good faith to resolve conflicts before escalating.

16. General

16.1  Waiver: Our failure to enforce any right or provision of these Terms will not be deemed a waiver of that right or provision.

16.2  Severability: If any part or provision of these Terms is or becomes illegal, unenforceable, or invalid, the part or provision is deemed to be modified to the extent required to remedy the illegality, unenforceability or invalidity. If a modification is not possible, the part or provision must be treated for all purposes as severed from these Terms and the remaining terms are binding.

16.3  Force majeure: We are not liable to you for any failure to provide the Website, the Services, or to otherwise perform our obligations under these Terms, to the extent the failure is caused by something beyond our reasonable control.

16.4  Assignment: You may not assign or transfer any right or obligation under these Terms without our prior written consent. We may, assign, transfer or novate any or all of its rights and obligations under these Terms to any related or successor entity (including any entity that acquires all or any part of our business or assets).

16.5  Governing Law: These Terms and Conditions are governed by the laws of Victoria, Australia, and subject to the jurisdiction of its courts. Subject to the Consumer Guarantees:
(a) briick Platform is provided on an 'as is, with all faults and as available' basis and to the extent permitted by law without any warranties of any kind, either expressed or implied, including without limitation any implied warranties of merchantability, fitness for a particular purpose, warranties of title or non-infringement, or warranties arising from the course of dealing or custom of trade; 

(b) we make no representation or warranty that any content of briick Platform is accurate, complete, appropriate, reliable, or timely; and 

(c) we also make no representation or warranty that your access to and use of  briick Platform will be uninterrupted, secure, error-free, free of viruses or unauthorised code or other harmful components. We reserve the right to discontinue operating briick Platform at any time without notice.

16.6 Designated Copyright Representative
Under the Copyright Regulations 1969 (Cth), we have established a safe harbor scheme limiting remedies against us for copyright infringement related to certain online activities. Our designated representative to receive notifications and notices under this scheme for all activities conducted by us as a service provider is:

Email: hello@briick.com
 

6.7 Indemnification: You agree to indemnify, defend, and hold briick harmless from any claims, damages, costs, or losses (including legal fees) arising from your use of the marketplace, violation of these Terms, or disputes with other users. This indemnity does not apply if briick acted negligently or engaged in willful misconduct.

16.8 Release & Limitation of Liability: To the extent permitted by law, briick and its affiliates, officers, and employees are not liable for any losses, damages, or claims arising from your use of the platform. Where liability cannot be excluded (including Consumer Guarantees), briick’s maximum liability is limited to either the amount you paid for the briick service or AUD $200.

16.9 briick is not responsible for service failures, platform interruptions, or third-party actions, except in cases of negligence or willful misconduct.

16.10 Third-Party Rights: The Indemnification and Limitation of Liability clauses also apply to briick’s officers, employees, partners, and service providers, who may enforce these protections directly against you.

17. Email Communications, Website content and Marketing 

17.1 By creating an account on briick Platform, you agree to receive our product commercial emails, including updates on new features, promotions, and other relevant information. These communications are part of our service to keep you informed about platform improvements and offerings that may be of interest to you. You can opt out of these marketing communications at any time by following the unsubscribe instructions provided in the emails or by contacting us directly. Please note that even if you opt out of marketing communications, you will still receive administrative emails necessary for the operation of your account. 

17.2 While we make reasonable efforts to ensure the reliability of the content available on the briick Platform, including any materials, newsletters, or briick Master content, we do not provide legal, financial, or professional advice. The information provided is for general informational purposes only and should not be relied upon as a substitute for professional guidance. briick does not guarantee that the content is always accurate, complete, or up to date, and, to the extent permitted by law, we assume no responsibility for any errors, omissions, or outcomes resulting from the use of this information. Users are encouraged to verify all information with qualified legal, financial, or professional advisors before making any decisions based on the content provided through briick.

These Terms and Conditions are governed by the laws of Victoria, Australia.

Last updated on 20 March 2025.