Control your business in one place with Voice AI

Control your service

business in one place with AI

Briick is a workflow automation & AI agent control system for service businesses. Connect data, control workflows & action your agents in a single voice-controlled system.

Control the engine of your business.
Briick automates your day-to-day operations, from onboarding to core business processes.

Delivering insights that increase revenue and reduce cost.

Learn about Briick for Operations →

More qualified leads, faster.
Briick automates lead capture, nurturing, qualification, and follow-ups.

Delivering structured pipeline control so your team can focus on the human touch that closes deals.

Learn about Briick for Sales →

Control your marketing engine.
Automate marketing execution, from content to campaigns delivery.

So your marketing team can focus on strategy, not systems.

More about Briick for Marketing →

Make customer support fast and efficient.
Briick provides fast, personal support to your customer across every channel, 24/7.

It follows your rules, and keeps a complete history of every interaction. Escalating to humans when it matters.

More about Briick for Customer Service →


Speak or type to activate AI agents, update workflows and retrieve insights.

AI-Powered Solutions. Briick AI learns, adapts, and integrates with your existing systems.

Smartphone screen showing an incoming call from Chris White with call control buttons, surrounded by floating contact photos and messaging app icons including WhatsApp, Phone, Gmail, and Messages.

Optimise your customer conversations. Continuously improve the customer experience with each interaction.

Woman with glasses smiling and holding a smartphone near her mouth while writing in a notebook at a wooden desk.

Voice-first dashboard. Get conversation insights, reports, and manage all your AI agents through voice.

Boost productivity. Allowing you and your team to focus on building customer relationships and revenue-generating work.


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Everything in one place. When automation ends, your control begins. Streamline all conversations through Briick AI.

Agents in channels where you need them most

Smartphone screen showing Briicky chat app interface with prompt to type message or start voice chat on an orange gradient background.

Voice-first dashboard
Talk to your data to get insights, reports, and control all your AI agents and automations by voice.

Mobile screen showing Briick Voice AI app with a speech waveform and text asking to confirm property address.

Inbound Voice AI
Handles calls, qualifies leads, and supports customers 24/7.

Mobile screen showing active Briick Voice AI app with text 'Am I speaking with Riley Grenfell?' above it and orange sound waves on each side.

Outbound Voice AI
Calls leads, makes follow-up calls, and books appointments.

WhatsApp AI handles voice, text, and image messages - so you don’t have to.

SMS AI handles messages, qualifies leads, books and reschedules for you - on autopilot.

Email inbox interface showing sent messages with labels including Resolved, Escalated, Waiting response, Vendors, Files, and Marketing, with stars for favorites.

Email AI handles repetitive customer service and lead emails, escalating to a human only when required.

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Integrations. Briick integrates seamlessly with your CRM, calendar, and over 500 other apps to make your job easier.

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Compliance. Briick records, stores, and secures every interaction to meet Australian standards and resolve disputes fast.

Multi-Language. Briick AI understands and responds in 30+ languages, ensuring every client feels heard and supported.

Ready to run your business operations by voice command?

Listen to live call recordings. Voice AI answers and makes calls. Hear Briick Voice AI in action.

Smartphone screen showing an incoming call from Rylie Grenfell with red hang-up and green answer buttons.

Outbound Call to Rylie Grenfell.
Briick AI’s generated voice handles outbound calls to schedule jobs and service appointments.

Briick Orange Gradient Background

Inbound Call from Alex Tait.
Briick AI’s generated voice is always available to answer customer inquiries and manage emergency calls.

iPhone screen showing incoming call from Alex Tait with red decline and green answer buttons.
Briick Orange Gradient Background

How it works. Getting Started with Briick AI.


We configure AI automations that follow your unique processes and policies.

Step 1
Discover
We learn about your unique workflows, systems, and challenges.

Step 2
Configure
We work with you to configure AI automations that follow your unique processes and policies, and integrate seamlessly with your existing systems.

Step 3
Launch
We handle the setup and activate your AI automations. You get access to Briicky, the voice-first dashboard that lets you manage all your AI agents by simply speaking.

Step 4
Optimise
We continuously refine performance based on real-world results and feedback.


FAQ. Answers to common questions.

What is Briick?

Briick is an AI workflow automation and AI agent control system for service businesses. It connects your data, automates communications, and runs operational workflows across every channel your customers use - all controlled from a single voice-first dashboard called Briicky.

What is workflow automation for service businesses?

Workflow automation for service businesses replaces repetitive manual tasks - answering calls, qualifying leads, booking appointments, sending follow-ups, updating systems - with AI agents and connected systems that run them automatically. The goal is to handle more customer volume without hiring more staff.

How can AI handle inbound calls and enquiries?

Briick's AI agents answer calls, qualify the enquiry, capture all relevant details, and either book the next step automatically or escalate to a human when needed. Customers get instant responses 24/7. Your team stops drowning in repetitive call volume.

Can AI book appointments and qualify leads automatically?

Yes. Briick captures every enquiry across calls, messages, and forms - asks the qualifying questions specific to your business, checks availability against your calendar, and books the appointment without human involvement. Qualified leads land in your CRM ready for your team to take the human moments that close deals.

Will Briick work with my existing systems?

Yes. Briick connects with your CRM, calendar, and over 500 other apps. Most setups need zero changes to your current stack - Briick works in the background across the tools you already use.

How long does it take to set up Briick?

Most teams are live in under 4 weeks. The Briick team handles the entire setup, so there's nothing technical for you to manage. AI agents start running on day one and continuously improve based on real-world feedback.

Who is Briick built for?

Briick is built for service businesses with high-volume customer communication - property, real estate, healthcare, hospitality, and general service businesses. Anywhere a team is drowning in repetitive calls, messages, and admin.

Ready to run your business operations by voice command?