AI workflow automation for service businesses

AI agents that run your

service business

AI coworkers that connect to 2000+ tools, run your operations, and manage every customer conversation - controlled by @Briicky your AI Operator

AI agents for operations - from onboarding to reporting.
Briick automates client onboarding, internal admin, status updates, and back-office workflows.

Your agents work across your CRM, calendar, and core business systems. You see what's running, what's stuck, and what's next - without asking your team.

Briick for Operations →

AI sales agent. More qualified leads, faster.
Briick automates lead capture, nurturing, qualification, and follow-ups across every channel.

Qualified leads land in your CRM with full context. Your team focuses on the human touch that closes deals.

Briick for Sales →

AI marketing agents that run your campaigns.
Briick handles audience segmentation, content creation, campaign delivery, and performance reporting.

Your marketing team stops running the systems and starts running the strategy.

Briick for Marketing →

AI customer service agents, available 24/7.
Briick answers calls, emails, and messages 24/7 in your brand voice.

Follows your policies. Logs every interaction. Escalates to a human only when the situation calls for one.

Briick for Customer Service →


Talk or type to @Briicky, your AI Operator. Direct your agents, update workflows, get business insights - by voice..

You talk to your business. It talks back. Briick handles the agent workflows. @Briicky lets you direct it all by voice.

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Multi-channel customer conversations. Briick handles calls, emails, WhatsApp, and SMS in your brand voice - and learns from every interaction.

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Your AI Operator. Talk to Briicky to direct your AI agents, pull reports, and manage workflows - by voice or text.

Onboard customers in minutes, not days. Briick automates client onboarding, info capture, and welcome workflows - so new customers feel handled, not processed.

Orange square with 'briick' text in center connected to icons for Slack, iMessage, Gmail, Outlook, WhatsApp, Salesforce, and another green app.

Everything in one place. When automation ends, your control begins. Every conversation, agent, and workflow in one system..

Agents in channels where you need them most

Smartphone screen showing Briicky chat app interface with prompt to type message or start voice chat on an orange gradient background.

Voice-first dashboard
Talk to your data to get insights, reports, and control all your AI agents and automations by voice

Mobile screen showing Briick Voice AI app with a speech waveform and text asking to confirm property address.

Inbound Voice AI
Handles calls, qualifies leads, and supports customers 24/7.

Mobile screen showing active Briick Voice AI app with text 'Am I speaking with Riley Grenfell?' above it and orange sound waves on each side.

Outbound Voice AI
Calls leads, makes follow-up calls, and books appointments.

WhatsApp AI handles voice, text, and image messages - so you don’t have to.

SMS AI handles messages, qualifies leads, books and reschedules for you - on autopilot.

Email inbox interface showing sent messages with labels including Resolved, Escalated, Waiting response, Vendors, Files, and Marketing, with stars for favorites.

Email AI handles repetitive customer service and lead emails, escalating to a human only when required.

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Integrations. Briick integrates seamlessly with your CRM, calendar, and over 500 other apps to make your job easier.

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Compliance. Briick records, stores, and secures every interaction to meet Australian standards and resolve disputes fast.

Multi-Language. Briick AI understands and responds in 30+ languages, ensuring every client feels heard and supported.

Ready to run your business operations by voice command?

Listen to live call recordings. Voice AI answers and makes calls. Hear Briick Voice AI in action.

Smartphone screen showing an incoming call from Rylie Grenfell with red hang-up and green answer buttons.

Outbound Call to Rylie Grenfell.
Briick AI’s generated voice handles outbound calls to schedule jobs and service appointments.

Briick Orange Gradient Background

Inbound Call from Alex Tait.
Briick AI’s generated voice is always available to answer customer inquiries and manage emergency calls.

iPhone screen showing incoming call from Alex Tait with red decline and green answer buttons.
Briick Orange Gradient Background

How it works. Getting Started with Briick AI.


We configure AI automations that follow your unique processes and policies.

Step 1
Discover
We learn about your unique workflows, systems, and challenges.

Step 2
Configure
We work with you to configure AI automations that follow your unique processes and policies, and integrate seamlessly with your existing systems.

Step 3
Launch
We handle the setup and activate your AI automations. You get access to Briicky, the voice-first dashboard that lets you manage all your AI agents by simply speaking.

Step 4
Optimise
We continuously refine performance based on real-world results and feedback.


FAQ. Answers to common questions.

What is Briick?

Briick designs AI agents for service businesses and an AI Operator called Briicky. It connects your data, automates communications, and runs operational workflows across every channel your customers use - all controlled from a single voice-first dashboard called Briicky.

What is workflow automation for service businesses?

Workflow automation for service businesses replaces repetitive manual tasks - answering calls, qualifying leads, booking appointments, sending follow-ups, updating systems - with AI agents and connected systems that run them automatically. The goal is to handle more customer volume without hiring more staff.

How can AI handle inbound calls and enquiries?

Briick's AI agents answer calls, qualify the enquiry, capture all relevant details, and either book the next step automatically or escalate to a human when needed. Customers get instant responses 24/7. Your team stops drowning in repetitive call volume.

Can AI book appointments and qualify leads automatically?

Yes. Briick captures every enquiry across calls, messages, and forms - asks the qualifying questions specific to your business, checks availability against your calendar, and books the appointment without human involvement. Qualified leads land in your CRM ready for your team to take the human moments that close deals.

Will Briick work with my existing systems?

Yes. Briick connects with your CRM, calendar, and over 500 other apps. Most setups need zero changes to your current stack - Briick works in the background across the tools you already use.

How long does it take to set up Briick?

Most teams are live in under 4 weeks. The Briick team handles the entire setup, so there's nothing technical for you to manage. AI agents start running on day one and continuously improve based on real-world feedback.

Who is Briick built for?

Briick is built for service businesses with high-volume customer communication - property, real estate, healthcare, hospitality, and general service businesses. Anywhere a team is drowning in repetitive calls, messages, and admin.

Ready to run your business operations by voice command?